Information we collect
A quote request stores your name, email, delivery country, selected product configuration, reference files, consent record and subsequent design or order updates. An account stores your email, display name and a password hash. The service uses a private browser session to protect guest requests.
Who can access it
Reference files are stored outside the public media library and served through ownership checks. You can access your request through its private link or the owning account. Authorized store operators use the files to review design and fulfilment. A production partner receives the information necessary for an agreed job; a separate marketing permission is required for public display.
Cookies and external services
The site uses essential session, account and order cookies. No advertising tracker is enabled by default. A configured payment service or mail provider may process data needed for an actual transaction or notification. Their details are provided when those services are in use.
Retention and deletion
Unused draft files are scheduled for deletion after 30 days by default. For a completed or cancelled request, photo files are scheduled for deletion after 180 days by default. Active design and production requests remain available while the job is open. Order and accounting records can require separate retention. You may ask through the contact form for access, correction or deletion; we verify ownership before acting.
Protect your private link
Anyone with your secret request link may access its progress and design files. Keep it private and avoid forwarding it publicly. Contact us if you think access has been compromised. Never submit identity documents, payment card details or unrelated sensitive records as reference photos.